Getting Started with Todd...
Session Bookings: Call (07) 5351 1970 or email info@stepupyourlife.com.au
Rebates: With a Mental Health Plan from your GP you will receive a rebate of $128.40
to support your session payment. You will have access to 20 rebates per year.
Session Time: 50 minutes
Preparation: Watch these videos. Listen to the podcast.
Confidentiality: Sessions are completely confidential outside of the rare event of serious safety issues.
Brief letters with minimal details are sent to GP's when extensions of Mental Health
Plans are required.
Couples: Couples sessions are highly structured so you are not replaying the same patterns and
have the best chance of creating new experiences. Todd starts this process with
individual sessions first. Couples sessions are an additional $20.
Cancellations: 50% of the session fee is charged when two business days notice is provided. For example if your appointment is on a Wednesday and you cancel on Monday you will be charged 50% of the session fee. 100% of the session fee is charged if you cancel any time the day before your appointment or on the day of your appointment.
Example of Cancellation Fee Based on Notice Provided if Your Appointment is on a Wednesday…
FRIDAY |
MONDAY |
TUESDAY |
WEDNESDAY |
No Cancellation Fee |
50% of Fee |
100% of Fee |
100% of Fee |
To save any confusion, you will be asked to sign this Treatment Agreement Form
before starting our work together. If you want to speed up the process you can print, sign
and scan (or photograph) the form and send it back to the centre at
info@stepupyourlife.com.au before your first session. Alternatively, you can sign when you
come into the office for the first time.
Please keep in mind...
- Booking appointments represents a financial commitment.
- The cancellation fee is charged regardless of circumstances.
- Remembering appointments is the patient's responsibility.
- There are no rebates for cancellations.
- The cancellation fee is payable over the phone within 24 hours of cancellation (or of not
presenting to an appointment) and before proceeding with treatment.
- Booking appointments represents a financial commitment.
- The cancellation fee is charged regardless of circumstances.
- Remembering appointments is the patient's responsibility.
- There are no rebates for cancellations.
- The cancellation fee is payable over the phone within 24 hours of cancellation (or of not
presenting to an appointment) and before proceeding with treatment.