​

Getting Started with Todd...

​

Session Bookings:        Call (07) 5351 1970  or email  info@stepupyourlife.com.au
​

Rebates:                         With a Mental Health Plan from your GP you will receive a rebate of $128.40
                                          to support your session payment. You will have access to 20 rebates per year. 


Session Time:                50 minutes 


Preparation:                  Watch these videos.

                                   
Confidentiality:            Sessions are completely confidential outside of the rare event of serious safety issues.
                                          Brief letters with minimal details are sent to GP's when extensions of Mental Health        
                                          Plans are required.    

Couples:                          Couples sessions are highly structured so you are not replaying the same patterns and
                                          have the best chance of creating new experiences. Todd starts this process with  
                                          individual sessions first. 

Cancellations:               50% of the session fee is charged when two business days notice is provided.  For example                                            if your appointment is on a Wednesday and you cancel on Monday you will be charged                                                  50% of the session fee. 100% of the session fee is charged if you cancel any time the day                                                before your appointment or on the day of your appointment.  
​  

Example of Cancellation Fee Based on Notice Provided if Your Appointment is on a Wednesday…

FRIDAY	MONDAY	TUESDAY	WEDNESDAY
No Cancellation Fee	50% of Fee	100% or Fee	100% of Fee

                                          Please keep in mind...                                          
                                          - Booking appointments represents a financial commitment.
                                          - The cancellation fee is charged regardless of circumstances.
                                          - Remembering appointments is the patient's responsibility.
                                          - There are no rebates for cancellations.
                                          - The cancellation fee is payable over the phone before proceeding with treatment.
                                          - When starting sessions you will be asked to sign a form stating that you understand and                                                can completely commit to this. 
​